Comcast xfinity customer service chat of Technology
• Click the "Peer to peer chat" icon • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to ...Xfinity customer service hours of operation. Xfinity's live hours for its phone and chat agents are between 8:00 a.m. and 9:00 p.m. ET Monday through Sunday. If you need assistance outside of business hours, Xfinity Assistant is a 24/7 automated chatbot that can assist with common account, technical, or billing questions.For full functionality of this site it is necessary to enable JavaScript. Don't worry, this sounds complicated but it's just a simple browser setting. You can usually find JavaScrThe "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it.Get 24/7 help with any questions you have. View our mobile support section, chat with a customer representative, or contact us via Email to get the support you need with …Make Xfinity your internet provider in West Orange, NJ! Visit your closest Xfinity store to discover Internet, cable TV, streaming, home security, and wireless deals in your area. Chat with an Xfinity representative and find a cable package that works for you. With Xfinity X1, you'll enjoy the ultimate entertainment experience including live TV ...Get in touch with Comcast Business. Access convenient online chat, browse our forums, or ask the experts in the Comcast Business support community. Contact Customer Service at (800) 391-3000.The news is out - Comcast has launched NOW: a new line of services for consumers looking for low-cost, no-hassle Internet, mobile, and streaming. Even more exciting, these affordable options are backed by the Xfinity network, including the most reliable 5G network nationwide. Easy to sign up and connect, NOW offers consumers all-in pricing ...Live Chat Inc. is a tool you can use to interact with customers or clients on the internet. More and more, consumers are demanding and expecting immediate help from the companies t...In today’s digital age, many companies offer multiple channels for customer service, including phone calls, live chat, and email. When it comes to contacting Rogers customer servic...How to reach Comcast customer support by email? Is that even possible? EDIT: Thread now being closed due to age. For assistance, please create a new thread in the …Check for service outages at Xfinity Service Status Center. Comcast Business Support Hours. In addition to residential offerings, Comcast provides internet, TV, phone, and managed enterprise solutions to businesses through Comcast Business. Business customer support is available via: Phone - Call 1-800-391-3000. Hours are Monday to Friday 8am ...Click "Sign In" if necessary. Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the ...Comcast customers with the X1 device will soon be able watch YouTube videos through their cable box. By clicking "TRY IT", I agree to receive newsletters and promotions from Money ...Get the help you need! If you're a current Xfinity customer, get in touch with Xfinity's support team at the number below. If you'd rather not wait on hold, you can also request a callback and let Xfinity call you. Call (800) 934-6489. Request a Callback.Resolve Xfinity issues without needing a phone call. Pay your bill, get support, or connect with an agent with Xfinity Assistant. Xfinity Assistant - Get 24/7 assistance for your questionsNon existent customer service. 1. Trying for several days to get to talk to a human in this company because of multiple issues with my account (both billing and technical). If you try to use the 800 number, this is not really possible. You have 2 options - to wait for a really long estimated by the system time on the phone or schedule a call back.Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Xfinity self-service kiosks are located inside all Xfinity stores. Or you can pay your bill online anytime, on ... You must be an existing Comcast Business Internet customer in order to sign up for Comcast Business Mobile. ... Chat with an Xfinity representative and find a cable package that works for you. With Xfinity X1, you'll enjoy the ...Talk as much as you want to nearly half the world. Stay connected across the country with unlimited nationwide and international calling. With Xfinity Voice Premier you can chat with friends and family in 90+ countries for $40/mo. Shop Xfinity Voice Premier. See international coverage area.3164 N Miami Ave. Miami , FL 33127. Xfinity Store by Comcast. Open today until 7:00 PM. View Store Details. Get Directions. View more stores. Come visit your FL Comcast Service Center at 103400 Overseas Hwy Suite 101. Pick up & exchange your equipment, pay bills, or subscribe to XFINITY services!Click the "Direct Messaging" icon or https://comca.st/36frv4Q. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person", but don't do that. Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from the list.Phone Support. The quickest and most direct way to reach Comcast Center Customer Service is by phone. You can call 1-800-COMCAST (1-800-266-2278) and follow the automated prompts to speak with a customer service representative. The representatives are available 24/7, so you can get help anytime, day or night.Can't connect to an Agent (LIVE CHAT) I have tried to connect to Xfinity Live Chat support the last 4 weekends to go over my bill. Every time I ask to get connected to an agent, I get this message... "Chat with an agent. No problem. I'll put you in touch with a live agent now. Unfortunately we encountered some issues and cannot continue your ...Select a date and time that works for you and enter the best number for the technician to reach you. When you've completed all the fields, click Schedule Appointment. You'll see a confirmation page once your appointment is scheduled. If you need to change or cancel your appointment, you can select Manage Appointment.I was doing a chat on my account & not sure if my signature went through on agreement I was doing a chat on my account & not sure if my signature went through on agreement ... I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. ... 7 months ago. 0. EG +64 more. Expert • …Comcast Business in Leesburg, FL. Comcast Business provides big business capabilities and innovation at affordable prices for small businesses to enterprise. Powered by the nation's largest Gig-speed network, Comcast Business delivers fast connectivity through advanced business Internet, phone, TV, video monitoring, and cloud solutions. Learn ...To get started here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.For further assistance please reach out directly to Xfinity Mobile team. The expert mobile team can be reached at 1-888-936-4968. They are available 24 hours/day, seven days/week. You can also reach out using this link https://comca.st/3CKnZdO. Scroll down to the bottom of the support page and click "Ask Xfinity".Customer Service. Xfinity Community Forum. Customer Service. ... @user_799c32 I am sorry to hear you lost contact with your chat agent we would not be able to have that agent reach out to you directly. ... You can also get help with our Xfinity mobile services by SMS Text Message: 1 (888) 936-4968 and over the phone directly by calling 1 (888 ...Resolve Xfinity issues without needing a phone call. Pay your bill, get support, or connect with an agent with Xfinity Assistant.Bradenton , FL 34201. Xfinity Store by Comcast. Open today until 7:00 PM. View Store Details. Get Directions. View more stores. Visit your FL Xfinity Store by Comcast at 1940 Tamiami Trail. Pick up & exchange your equipment, pay bills, or subscribe to Xfinity services!We're here for you before, during, and after severe weather hits. Power outages caused by hurricanes, storms, wildfires, and other weather-related events can cause interruptions to your Xfinity service. You can't control the weather, but the Xfinity Response Center can you help you stay connected during an unexpected event.Comcast Business provides big business capabilities and innovation at affordable prices for small businesses to enterprise. Powered by the nation's largest Gig-speed network, Comcast Business delivers fast connectivity through advanced business Internet, phone, TV, video monitoring, and cloud solutions. Shop Business Internet.Contact Comcast Business. Contact us. If you're interested in setting up a new service or have questions about your current service, give us a call or chat with one of our professionals online. NEW CUSTOMERS. Small & medium business . ... Customer support & care: (800) 741-4141.These Cookies enable us to provide certain features, such as determining if you are a first-time visitor, capping message frequency, remembering choices you have made (e.g., your language preferences, time zone), and assist you with logging in after registration (including across platforms and devices).The security team at Xfinity monitors and blocks suspicious activity that could threaten customer security. Xfinity provides reliable customer support to assist users in resolving security-related issues and reporting any fraudulent activities. Xfinity offers the latest security patches to address any vulnerabilities and protect user information.Non existent customer service. 1. Trying for several days to get to talk to a human in this company because of multiple issues with my account (both billing and technical). If you try to use the 800 number, this is not really possible. You have 2 options - to wait for a really long estimated by the system time on the phone or schedule a call back.Xfinity Chat Representative asking for SSN and DoB. Hello Xfinity, I was just talking over the chat to the chat assistant Ashwini about my xfinity essentials plan. Then they proceeded to bombard me with xfinity mobile plan offers and I said I would just take one $15 line. They then told me to go to this website and enter my SSN and DoB for ...The phone number for Xfinity support is 1-800-Xfinity or 1-888-Xfinity. You should give their security department a call to make sure your account is secure. Business Hours: 8:00am - 12:00am EST, 7 days a week Contact: 1-888-565-4329. Reply. CCBillieB.Click the "Direct Message chat" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.Xfinity Rewards is a new program just for Xfinity customers — our way of saying thank you for being with us. Rewards members enjoy a special mix of special perks, unique experiences, product benefits, and so much more. The longer you're with Xfinity, the more rewards you get; and it's free and easy to use. Use the Xfinity app or visit ...• Click the "Peer to peer chat" icon (top right corner) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the windowXfinity Store by Comcast. Open today until 7:00 PM. View Store Details. Get Directions. View more stores. Come visit your FL Xfinity Store by Comcast at 10600 Tamiami Trail, Suite 604. Pick up & exchange your equipment, pay bills, or subscribe to XFINITY services!The service techs that come out are always shocked at how long it takes to speak with a human. They've let me use they're own line just to get through a few times. It's ridiculous and now I'm thinking of leaving because I'm tired of paying fees when I'm doing what in supposed to as a customer.Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services.Discover how to manage your services, update passwords, pay your bill, view statements, and more. View Billing Information Manage Premium Channels Move or Transfer Service. Account Management. Billing & Payments.Click the "Direct Message chat" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.Connect with Comcast Customer Experts, Official Employees, and other Community members for tips and help with your Comcast Business products. Current Page. Skip to content. XFINITY; SMALL BUSINESS; ENTERPRISE; Comcast Business. Comcast Business. Products Products. ... Customer Service. 6. Replies. 4946.Comcast Business in Leesburg, FL. Comcast Business provides big business capabilities and innovation at affordable prices for small businesses to enterprise. Powered by the nation's largest Gig-speed network, Comcast Business delivers fast connectivity through advanced business Internet, phone, TV, video monitoring, and cloud solutions. Learn ...Thank you so much for taking the time to reach out to Xfinity Support here on our Community Forum. We are happy to hear from you and want to help in any way that we can. You can definitely chat with us here on the forum for all of your service needs.Mar 8, 2023 · Here's the phone number to our customer support department if you'd like to speak to someone over the phone 1-800-934-6489. In the Xfinity app, click the chat bubble icon on the upper right-hand corner. From the More tab in the Xfinity Home app, click Chat with an Agent. 377 reviews and 41 photos of COMCAST "Comcast'sXfinity self-service kiosks are located inside all XfinWelcome to the Xfinity community! Our community
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Non existent customer service. 1. Trying for several days to get to talk to a human in this company because of multiple issues with my account (both billing and technical). If you try to use the 800 number, this is not really possible. You have 2 options - to wait for a really long estimated by the system time on the phone or schedule a call back.Aug 30, 2023 · Comcast Xfinity’s customer service number is 1-800-XFINITY (or 1-800-934-6489). If you’d rather not make a phone call, you can always live chat with a representative if that’s easier. (Sadly, introverts, there’s no Comcast Xfinity email to reach customer support—although you can reach them through text or social media if you prefer ...Schedule now. You can also visit a local Xfinity Store to cancel your Xfinity service in person. Find a store. Or, you can send a letter with your first and last name, service address, account number, and phone number to: Comcast Cable. ATTN: Service Change Requests. 1701 JFK Blvd. Philadelphia, PA. Looking to change or cancel NOW Internet?• Click the "Peer to peer chat" icon (top right corner) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the windowTo send the requested information: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (looks like a speech bubble next to bell icon at top of page) or https://comca.st/3kgmFZy. • Click the "New message" (pencil and paper) icon. • The "To:" line prompts you to "Type the name of a person".Rehoboth , DE 19971. Xfinity Store by Comcast Branded Partner. Closed, open tomorrow at 10:00 AM. View Store Details. Get Directions. View more stores. Come visit your DE Xfinity Store by Comcast at 1580 N DuPont Hwy. Pick up & exchange your equipment, pay bills, or subscribe to XFINITY services!In the Xfinity app, click the chat bubble icon on the upper right-hand corner. From the More tab in the Xfinity Home app, click Chat with an Agent. In the Xfinity Stream app, click Settings (person icon) on the top left and then Xfinity Assistant. Text message. You can access Xfinity Assistant by texting your questions to 266278 on your mobile ...If you wish to speak with someone directly, you would need to give us a call at 1-800-934-6483. Otherwise, please send a direct message with your name and service address. Here are the detailed steps to direct message us: I no longer work for Comcast. I am an Official Xfinity Employee.Discover how to manage your services, update passwords, pay your bill, view statements, and more. View Billing Information Manage Premium Channels Move or Transfer Service. Account Management. Billing & Payments.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "direct messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Click "Sign In" if necessary. • Click the "Direct Messaging chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the ...The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send itGetting in touch with Comcast's Xfinity customer service is easy — you can find customer service contact info for all Xfinity services below. Whether you call Xfinity, chat online or go to a store location, there is a representative available to help you virtually 24/7.He said: "If you are not comfortable doing it through chat, You can call this phone number 855 846 8376 this is from our live customer service agent so that they can assist you for the application". that number is not associated with xfinity and 855 is an area code notoriously used for scammers. Question. •.Get in touch with Comcast Business. Access convenient online chat, browse our forums, or ask the experts in the Comcast Business support community. Contact Customer Service at (800) 391-3000.Impossible to talk to a human at Xfinity Customer Service. Experience. It’s the worst customer service I’ve ever experienced. It’s almost impossible to talk to an agent and the stupid robot doesn’t solve anything. It just tried to run me in circles. The best way to get to a human is saying “cancel” and then “new customer.”.Get the help you need! If you're a current Xfinity customer, get in touch with Xfinity's support team at the number below. If you'd rather not wait on hold, you can also request a callback and let Xfinity call you. Call (800) 934-6489. Request a Callback.Comcast’s reputation for horrendous customer service is pretty well known. In fact, there’s a pretty thriving online community built around the “Comcast sucks” catchphrase. The claim that Comcast created Xfinity to try to erase the negative press was never verified, and the company has promised to improve its customer service across …Click the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.Xfinity self-service kiosks are located inside all Xfinity stores. Or you can pay your bill online anytime, on ... You must be an existing Comcast Business Internet customer in order to sign up for Comcast Business Mobile. ... Chat with an Xfinity representative and find a cable package that works for you. With Xfinity X1, you'll enjoy the ...Contact Comcast Business ... If you’re interested in setting up a new service or have questions about your current service, give us a call or chat with one of our ...Apr 6, 2024 · Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.I had an agent ask me for my bank routing/checking ID numbers - I. declined asking if agent could email me a link instead of giving them. through chat, which they did. It should be standard to send a link via email to go through the My. Account where agent cannot have the details instead of through chat. This is a security issue, possible fraud ...Yes! Xumo Stream Box supports 4K UHD streaming and providesClick the "direct message" icon. Clic
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Xfinity Mobile is a wireless service that offers flexible plans, unlimited data, and access to millions of WiFi hotspots. Whether you need help with your account, billing, device, or coverage, you can find answers and support on this webpage. You can also chat with Xfinity Assistant or call Xfinity Mobile customer service for more assistance.Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary. Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list ...Jun 8, 2023 · Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.Please send us a direct message. To send a "Direct Message" message: • Click "Sign In" if necessary • Click the "Direct Message" icon • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.Yes! Xumo Stream Box supports 4K UHD streaming and provides access to 4K titles and content. 4K UHD content can be found using Prime Video, YouTube, Netflix, Disney+, and Xfinity On Demand currently, and more content will be added in the future. You'll need to have a 4K-compatible TV and, in some cases (like Netflix), a 4K subscription.At Comcast, we believe that the Customer Experience is our single most important product and providing a simple and intuitive support experience is critical.May 14, 2024 · Xfinity bill pay. (800) 934-6489 (800-Xfinity) EST. Pay your Xfinity bill by phone 24/7. Xfinity Mobile customer service number. ( 888) 936-4968 EST. Find out more info or access your Xfinity Mobile account by calling an Xfinity Mobile specialist. Xfinity business customer service. ( 800) 391-3000 EST. Call if you are a new or existing business ...In today’s digital age, having a reliable and efficient internet service provider is essential. Comcast is one of the leading providers in the United States, offering a wide range ...Connect with Comcast Customer Experts, Official Employees, and other Community members for tips and help with your Comcast Business products. Current Page. Skip to content. XFINITY; SMALL BUSINESS; ENTERPRISE; Comcast Business. Comcast Business. Products Products. ... Customer Service. 6. Replies. 4946.About the Xfinity Store by Comcast King of Prussia Town Center. Make Xfinity your internet provider in King of Prussia, PA! Visit your closest Xfinity store to discover Internet, cable TV, streaming, home security, and wireless deals in your area. Chat with an Xfinity representative and find a cable package that works for you.First and foremost: Trust your gut. If a communication, whether it be an email, text message, or phone call claiming to be from Comcast or Xfinity, seems suspicious in asking for payment or personal information, call us at 800-xfinity (800-934-6489) to verify if the communication is legitimate.Dec 19, 2023 · The most straightforward way to reach Comcast customer service is by calling their dedicated contact number. By dialing 1-800-XFINITY (1-800-934-6489), you’ll be connected to a representative who can help address your concerns. This number is available 24/7, ensuring that you can get assistance whenever you need it.Dec 21, 2023 · Please send us a direct message. To send a "Direct Message" message: • Click "Sign In" if necessary • Click the "Direct Message" icon • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.To send a direct message: In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Press Enter to send it.Amazon has become the go-to online marketplace for millions of people around the world. With its vast product selection and efficient delivery services, it’s no wonder that custome...Nov 27, 2023 · If you prefer speaking with a representative directly, you can call Xfinity’s customer service hotline at 1-800-XFINITY (1-800-934-6489). This number is available 24 hours a day, 7 days a week, so you can reach out whenever it’s convenient for you. Xfinity also offers a live chat feature on their website. This option allows you to chat with ...Discover how to manage your services, update passwords, pay your bill, view statements, and more. View Billing Information Manage Premium Channels Move or Transfer Service. Account Management. Billing & Payments.377 reviews and 41 photos of COMCAST "Comcast's customer service is terrible. For the past few months, we were receiving fewer and fewer channels. When we called Comcast to inquire, Comcast's salesman told us to change to a more expensive package to get those channels back. We specifically asked him whether the new package would include the Food Network.Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. Xfinity For full functionality of this site it is necessary to enable JavaScript.The new Facebook Messenger Chat plugin promises to help businesses reach more customers and improve their experience by helping with their questions. With so many channels and poin...Xfinity customer? Xfinity customers, sign in to your account. Get the most out of My Account. Download the App. Get anytime, anywhere account access with the Comcast Business App. Pay Your Bill Online. ... Not yet a Comcast Business customer? Find the best solution for your business.Dec 20, 2022 · Xfinity customer service hours of operation. Xfinity’s live hours for its phone and chat agents are between 8:00 a.m. and 9:00 p.m. ET Monday through Sunday. If you need assistance outside of business hours, Xfinity Assistant is a 24/7 automated chatbot that can assist with common account, technical, or billing questions.Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.In the Xfinity app, click the chat bubble icon on the upper right-hand corner. From the More tab in the Xfinity Home app, click Chat with an Agent. In the Xfinity Stream app, click Settings (person icon) on the top left and then Xfinity Assistant. Text message. You can access Xfinity Assistant by texting your questions to 266278 on your mobile ...Xfinity Mobile support on social media is currently limited, and we only have access to help with general questions about pricing, service offers, and basic troubleshooting available on xfinitymobile.com. For the best assistance, please contact our Xfinity Mobile support center through any of the following methods: SMS Text Message: …Houston , TX 77077. Xfinity Store by Comcast Branded Partner. Closed, open tomorrow at 10:00 AM. View Store Details. Get Directions. View more stores. Visit your TX Xfinity Store by Comcast at 2616 S Voss Rd. Pick up & exchange your equipment, pay bills, or subscribe to Xfinity services!Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary. Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list ...Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.Use the official sub. r/Comcast_Xfinity. Just tell them what you want and they will let you know what deals are available. In the store is best. Can I go to an Xfinity storefront to renegotiate my plan or do I have to deal with their horrendous "customer service" phone system? 645 Route 18. East Brunswick , NJ 08816. Xfinity Stor