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Program access. Your Xfinity TV subscription determines what you can watch with Xfinity On Demand on your TV Box and online. If you don't have access to a program you …When I select HBO Max, it doesn't launch. Stays on the purple screen with HBO in the middle. I have already restarted the cable box. Learn about removing TV and audio control from your remote. Factory reset Voice Remote. Press the Setup button until the LED at the top of the remote changes from red to green. Press 9-8-1. The LED will blink green twice to indicate that the remote was reset. Need to re-pair remote to TV Box after reset.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Voice Command not working. I just wanted to share a quick solution for an issue I ran across. So, my voice commands on my XR15 remote wasn't working. It would make an odd sound and flash the blue light instead of it staying on. I tried unplugging the set top box and pluggin it back in. Issue persisted. Checked remote power level in settings. 58%.I connected an existing coax cable that was used for DirecTV to Xfinity modem for TV. The original Xfinity TV installation works fine. Ordered and recieved two new X1 TV boxes and using the working/existing coax, I am unable to activate the new boxes. Purchase and installed the above splitter/amp. Still, the existing TV Box (DVR) …Below is a list of things you should definitely try to troubleshoot: Reboot your router and the device you're streaming from (computer, tablet, phone, etc.). Sometimes that's all you need to do. Move closer to the wireless router. Actually, use a wired connection, if available.There are several ways to reset a Comcast cable box. Sometimes, issues with a Comcast cable box, such as not processing a proper cable signal, can be resolved by turning the box of...1.8K Messages. 1 year ago. Hey there, thanks for reaching out through Xfinity Forums regarding your Pause, Rewind, and Fast Forwarding options. We definitely want to make sure you have all the features you enjoy in your box. Have you tried doing a reboot on your cable box to see if that helps with the settings?By using Xfinity, subscribers are able to have access to a seemingly unending amount of On Demand movies and shows, as well as watch many titles 28 days before you can on Netflix and Redbox. ... If the volume on Xfinity is not working or is lagging on your Samsung TV, be sure that your TV has not been accidentally muted …Xfinity Voice Commands Stopped Working. What the title says. My Xfinity remote voice command just stopped working out of the blue. I press the voice command button and I hear a little noise, followed by a prompt on the screen that says "Voice commands aren't working right now. Please try again later." This has been happening …In today’s digital age, a reliable and high-speed internet connection is essential for staying connected with loved ones, streaming your favorite shows and movies, and getting work...2. The asset is not entitled meaning it is not available based on the subscriptions. 3. A bad request sent to the service wrapper. 4. Channel not found in the channel map or Video On Demand catalog . The current troubleshooting steps involve simply trying to access the content again or access the content via the guide as normal.Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.Sign in to the Max app on Flex and X1. To begin the sign in process, launch the Max app. Navigate to the Connect Your Provider option in the middle of the menu using the Right arrow on your Xfinity remote. Then click OK or the center button on the remote to sign in. A QR code and a unique activation code will display on screen for single use ...Xfinity on demand not working. Technician's Assistant: What device or product are you streaming on? Sony tv and Cisco box. Technician's Assistant: Is there a particular streaming service you're trying to connect to (e.g. Netflix or YouTube)? Xfinity on demand movies in general. Technician's Assistant: When did you last update your Sony TV? Yesterday@XfinityAntoine ,. Thanks for that information. In my case, the Roku device is an approved device that works well with the Xfinity Streaming App. However, it appears that Xfinity only allows this App to work when it is operating on Home Internet Service that is provided by Comcast/Xfinity (i.e., and not another Internet provider - like AT&T Fiber).Comcast can no longer say it has the "fastest internet in America" in ads to cast superiority over rival services like Verizon FiOS By clicking "TRY IT", I agree to receive newslet...Oct 11, 2022 · Official Reply. Hello! On Saturday at 11 pm EST, all channels and shows On Demand in the Xfinity Stream app on Roku said they require a subscription for …user_c72675. Having sync issues too, but not on all programs. Sometimes ahead of dialogue, way behind, or appearing and dropping out before it can be read. MSNBC is one where it's too slow and gets the words wrong. I've reset and restarted all the hardware, updated all device firmware and closed and reopened captioning.Gold Problem Solver. •. 5.9K Messages. 4 years ago. @Lee21 wrote: The On Demand program has finished but cannot exit On Demand. Can only turn the tv on and off. Batteries are fine. Pull the plug and plug back in after at least one minute to reset the cable-box.Click "Sign In" if necessary. • Click the "Direct messaging" icon near the top right of the page. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.Jan 29, 2022 · • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itBalance the box and TV volume: Access the TV Adapter's or TV Box's main menu. Select Setup. Select Audio Setup. For the Set volume to optimal stereo option, select Yes to automatically adjust the volume to the optimal level for stereo output. Note: If you select No, your current volume settings will be retained.I have tried for the past 4 days to get "On Demand" but to no avail. I have tried unplugging the cable box and waiting then restarting it. I have internet on my TV and can get " You Tube" and "Peacock" but, no "On Demand". I was able to get it BEFORE some Xfinity workers did something on the lines outside.Small cable box not working, but others are. Snowy screen with "Weak or no signal" message. A couple of days ago, I was moving some furniture and this box and TV got disconnected for half an hour. I cannot get it to work. Did Restart and System restart on the Comcast website, disconnecting and connecting cable boxes.Jan 29, 2022 · • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it10 Messages. Comcast removed our on demand from the Legacy boxes to force us to use their newer X1 box. I tried it, hated it, returned it. I've been a customer for almost 28 years. If they don't give me my on demand back by the end if the year I'll switch to dish tv. I'd even pay a small monthly fee to have it back.Watch the Disney+ app on Xfinity X1 and Flex. Press the Xfinity button on your remote. Select Apps. Select the Disney+ app tile. Note: You can also say, " Disney plus app " into your Xfinity Voice Remote to open the app. With your remote, choose the Sign Up Now or Login button.The recently watched section under For You worked fine until a few days ago. Now it no longer updates. Further, on-demand TV shows are not being properly flagged as watched. Also, on demand TV shows that I've started to watch, no longer offer resume. I have restarted the box twice and restarted the gateway once. This hasn't helped.If it isn’t, then change the TV Input with your xfinity remote. Also check if the source itself is faulty. When the input source is not working, then it might be time to get the hardware checked. System Refresh your Comcast Cable Box. Refreshing your Comcast cable box should be the next thing on your list if the first two methods are not your ...We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I am a bot, and this action was performed automatically.We understand wifi on demand no longer exist. the problem of is when he tries to connect to a hotspot using his Comcast Xfinity customer info paying for the right level of service, instead of connecting to the hotspot it just directs to a page saying "Xfinity WiFi On Demand is no longer available" even though he's not trying to use wifi on demand.By using Xfinity, subscribers are able to have access to a seemingly unending amount of On Demand movies and shows, as well as watch many titles 28 days before you can on Netflix and Redbox. ... If the volume on Xfinity is not working or is lagging on your Samsung TV, be sure that your TV has not been accidentally muted …The XiD-C cable box blue LED light is not on. This cable box was recently added and functions fine except for the blue LED. The Comcast tech brought it with him without the "new" packaging so I am assuming it is used. It is annoying not knowing whether the cable box has power or not without turning on the TV.10:04 am (IST): Many users have reported that Xfinity is down or not working for them. However, things appear to have stabilized now. Also, Xfinity support has informed users that the issue with their service has been resolved. Good evening, I hope your day is well. I am reaching out to let you know that the interruption has been cleared.If the power is out, your local utility provider will need to restore power before your Xfinity services can be restored. On occasion, your power may start working before your Xfinity services. In those situations, we ask for your patience — our teams work hard to get our services back up and running so you can be connected again.3.Check for updates. To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad. 4.Delete the app, then redownload it. Delete the app .Watch Prime Video on X1 and Flex. To access Prime Video on X1 and Flex, press and hold the microphone button and say a voice command like "Prime Video" or "Watch Prime Video" into your Xfinity Voice Remote, or press the xfinity button and go to Apps > Prime Video. You can also go to individual titles by saying voice commands like "The Marvelous ...Then they sent me a xr11 as they thought the xr15 was not working. Same problem with the xr11, all remote functions works except for voice control. When I press the xfinity button it shows red , however, ALL of the xfinity functions work including On Demand, etc. so the red light has nothing to do with the functionality of the xfinity button.Check your device's WiFi settings to make sure you are connected to your private home network. To connect to your home's private WiFi network: Go into Settings on your mobile device. Select WiFi. Choose your home network. Also, the secure profile will help your device prioritize your WiFi network at home.This appears to be an Xfinity on Demand technical issue since I'm not the only customer with this problem. ... By the end of the upcoming billing cycle, we will have been without on Demand working for a month. 3. 1. cmw112 +6 more.Additional information. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278.May 3, 2023 · Welcome to the Xfinity Forum and thank you for posting your questions here. We’re changing how we deliver our On Demand programming, allowing us to provide new features, capabilities, and long-term improvements in network efficiency. As we make these changes, however, customers with select TV Boxes will no longer be able to access their On ...Click the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.If xfinitywifi isn’t on the list of available networks, you’re probably not at an Xfinity WiFi Hotspot. Check the hotspot location map in the Xfinity app or online at wifi.xfinity.com or in the Xfinity WiFi Hotspots app for Apple and Android. If xfinitywifi is on the available network list, and you still can't connect, check your device to ...To access episode information using the X1 On-Screen Guide: Press the xfinity button on your remote control. Locate the program by browsing the guide, On Demand menu or through the Search menu. Use the up, down, left or right arrow buttons on the remote to highlight the program, then press the Info button on the remote.Comcast's RISE program offers Baltimore small businesses a lifeline with $5,000 grants, tech makeovers, and marketing resources. Comcast has announced a new wave of 100 comprehensi...Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Turn the TV on, and press and hold the 'Xfinity' and 'Mute' buttons on the remote together for 5 seconds (or until the remote light at the top changes from red to green). Enter the first 5-digit code listed for the TV manufacturer. As the code is entered, the remote light will blink on each digit.Additional information. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278. Sign in to Xfinity Email using your XfinitIf uninstalling and reinstalling doesn't work, you sho

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Jun 10, 2022 · Thank you for reaching out over Xfinity Forums and being a continued active member of our community @MRegan02 . I have had a chance to look for a ticket regarding Pluto TV, and I am not seeing one being worked on the backend. It appears you have tried multiple troubleshooting steps. Let's see if we can work together to find a solution or open a ...Our system is unable to connect at this time. Thanks for your patience while our teams work to fix the issue as quickly as possible. Get troubleshooting tips by chatting with Xfinity Assistant in the Xfinity app. Use the Xfinity Stream app to watch live TV and On Demand content on your phone or tablet in the meantime." Common solutionsWhen I select HBO Max, it doesn't launch. Stays on the purple screen with HBO in the middle. I have already restarted the cable box. There is a one-time $15 activation fee when you activate Xumo from Xfinity (formerly Flex) service. The Xfinity Flex streaming TV Box is owned by Comcast and leased to you month-to-month. The first Flex streaming TV Box is included with your Xfinity Internet service. Each additional streaming TV Box is currently $5 per month.1.8K Messages. 1 year ago. Hey there, thanks for reaching out through Xfinity Forums regarding your Pause, Rewind, and Fast Forwarding options. We definitely want to make sure you have all the features you enjoy in your box. Have you tried doing a reboot on your cable box to see if that helps with the settings?Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line.The thing is there are other ways to view the content from the On Demand offerings, like via a PC and surfing to Xfinity's website. But even with a 60 Mbps (supposed to be "up to 200 Mbps, used to get 150+ at one point) download speed and a 4-6 Mbps upload speed I'm encountering a lot of stuttering and other issues.Mar 6, 2024 · 1. Reset data on your receiver. If you are getting the “Time Warner Cable On Demand shows not available” problem, or if you are unable to access On Demand …Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.As long as you use your Xfinity services on the aforementioned devices, you won’t face any compatibility issues. If Xfinity stream is not working on Roku, use an HDMI cable, and check the Roku remote batteries. If Xfinity Stream is not working on Samsung TV, reinstall the Xfinity Stream app on your Samsung TVClick the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.Click the "Direct Message" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. Press Enter to send your message.If this happens, press the TV Power button on your TV to turn your TV off. Then press the All Power button to sync the TV Box, TV and audio device (if programmed). For Power Saver FAQs and information on how to set up Power Saver, see X1 Power Saver FAQs. If your Xfinity remote isn't controlling the TV, you may need to pair your remote.We were told we needed to upgrade our X1 box and, ever since, I have to reboot the box for the live tv to work. I can access On Demand and Apps but not a live signal. I have to unplug the box, go through the 'Welcome' screen and set up of the box. This is every day. I had a tech come out and he changed out to a 2nd 'new' box and installed a ...Keyword comcast wifi not working xfinity wifi not working comcast internet not working comcast xfinity internet not working xfinity internet not ... Call +1844(350)~6444 if xfinity on demand not work... Close Menu. Community Guidelines; Community Blog; FAQs; Help. Announcements; Ongoing Issues;To access Xfinity On Demand on your TV: Press the On Demand button on your Comcast remote control or tune to Channel 1. If you have a Comcast remote control with the xfinity button, press this button and then select On Demand from the on-screen guide's main menu. Use the arrow buttons to select a category from the Xfinity On Demand main menu.Learn how to the resolve the X1 error code XRE-150 - On Demand Is Not Available.Watch TV series and top rated movies live and on demand with Xfinity Stream. Stream your favorite shows and movies anytime, anywhere! ... Thanks. As for the original issue, Xfinity/stream has been working fine. I expect we can just close and move on. Thanks for the quick response and the guidance. Regards, 1 Like. Related Topics Topic Replies ViewsXfinity Voice Commands Stopped Working. What the title says. My Xfinity remote voice command just stopped working out of the blue. I press the voice command button and I hear a little noise, followed by a prompt on the screen that says "Voice commands aren't working right now. Please try again later." This has been happening for the past 6 hours.The Stream app on connected TV devices, including AmazonForce-quit the app. Apple: Quickly press the Home butt

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This feature is now officially moved out of Comcast Labs and will be turned on by default in Preferences. When the notification appears, press Info on the remote to invoke the Mini Info. Then select Restart from the action bar to start the program from the beginning. but it is a little lacking in the details.Discover the changes to Xfinity's TV box support, including the removal of On Demand from select devices.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.To send a "Direct Message" message: • Click "Sign In" if necessary. • Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.Download the Xfinity Stream app from the Apple App Store, the Google Play Store or the Amazon Appstore. Open the Xfinity Stream app on your mobile device and tap Get Started. The first time you open the mobile app on a specific device, you'll need to register the device on your account. Enter your Xfinity ID and password, then tap Continue.Force-quit the app. Apple: Quickly press the Home button twice to see previews of your recently used apps, then swipe left or right until you find the Xfinity Stream app. Swipe upwards on the preview of the app until it is no longer on the screen. Android: Open the Settings, tap Apps, then tap the Running tab. Find XFINITY TV and tap Force stop.Download Xfinity Stream on your mobile devices. Watch TV series and top rated movies live and on demand with Xfinity Stream. Stream your favorite shows and movies anytime, anywhere!yesterday the local network channels disappeared from the xfinity stream app. May be others gone, not sure. Not a device issue since same on two different smart TVs, a roku stick, mobike phone and ipad. Wasted 90 minutes on chat with xfinity tech support this AM since yesterdat they saud no agents were available. No change. They opened a ticket.Here's how: Go to the "Settings" menu on your device. Navigate to the "Battery" or "Battery & Power" section. Look for the "Battery Optimization" or "Optimize Battery Usage" option. Find the Xfinity Stream app in the list of installed apps. Disable battery optimization for the Xfinity Stream app.Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area near the bottom of the window.Having this setting enabled can help resolve the audio issue you are facing with your Xfinity Stream app. To check the SAP setting on your device, try: Look for an SAP button on your device's remote if it is available. If you cannot find this button, try looking for a language button on your remote. You can also open Settings and go to Audio ...First, check the audio settings on your Xfinity box and ensure it's set to the correct output format (e.g., Stereo or Surround Sound). Also, verify that the mute function isn't enabled and that the volume is set appropriately. If the settings are correct, try changing the audio output format to see if this resolves the issue.Still not working at 12:02 pm. PATHETIC!!! UPDATE: My friend that has X1 says the X1 system will be down until 3 pm (in S Fla at least). Maybe that is why it is not working. Maybe not though. Just seems like a strange coincidence. At least the cable feed is working fine. UPDATE 2: No, just a coinkydink. Still down. Roamio Pro here.There is a one-time $15 activation fee when you activate Xumo from Xfinity (formerly Flex) service. The Xfinity Flex streaming TV Box is owned by Comcast and leased to you month-to-month. The first Flex streaming TV Box is included with your Xfinity Internet service. Each additional streaming TV Box is currently $5 per month.Balance the box and TV volume: Access the TV Adapter's or TV Box's main menu. Select Setup. Select Audio Setup. For the Set volume to optimal stereo option, select Yes to automatically adjust the volume to the optimal level for stereo output. Note: If you select No, your current volume settings will be retained.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send itClick "Sign In" if necessary. Click the "Direct Messaging" icon. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.Our best value in live TV and streaming. Add NOW StreamSaver™ to your Xfinity Internet for less fuss, more favorites. • Fast, reliable 300 Mbps internet for one year. • Get NOW TV with 40+ channels of live TV, Apple TV+, Netflix Standard with ads, and Peacock Premium with ads. $55 /mo.On Demand Picture Blanks Out. When watching anything on demand, the picture turns black and the sound stops. This happens when viewing HD or SD, movies, tv shows, premium channels or regular Network channels. It started about a week ago. I have to press stop on the remote and then restart whatever I was watching.Press the Xfinity button on your remote. Press the A key. Select Restart, and then confirm the restart if prompted again. You can launch the Netflix app again after the box restarts and if it is still showing you an error, go for a hard restart by following these steps: Turn off the TV box.Our amazing Xfinity Stream app can only be used on a Roku device if you are connected to your in home network. You can still use the Stream app on mobile devices, however you may not be able to live stream all of the channels or access all of the On Demand programming. I am sorry for any frustration it may cause but I hope this information helps. Dec 28, 2021 · On Demand Picture Blanks Out. When watching