Trafford Council - Manchester

Trafford Council: A Comprehensive Overview

For individuals seeking local government services and information within the Manchester metropolitan area, Trafford Council presents a significant point of contact. Located at Address: Talbot Rd, Old Trafford, Stretford, Manchester M32 0TH, United Kingdom, this council plays a crucial role in managing various aspects of community life. The council’s telephone number is Phone: 1619122000, and its official website, Website: trafford.gov.uk, serves as a central repository for resources and updates. Specialties: Council, Local government office, reflecting its primary function as a governing body for Trafford.

Location and Accessibility

The council’s physical address at Talbot Road in Old Trafford is strategically positioned within the borough. This location facilitates direct engagement with residents and provides a base for operational activities. Trafford Council recognizes the importance of accessibility for all its users. It offers a wheelchair-accessible car park, ensuring convenient parking for individuals with mobility limitations. Furthermore, a wheelchair-accessible entrance is available, removing barriers to entry. The facility also provides wheelchair-accessible toilet facilities, demonstrating a commitment to inclusivity. The availability of these amenities underscores the council’s dedication to creating an environment where everyone can access services and information without difficulty.

Key Services and Responsibilities

Trafford Council’s responsibilities are diverse and encompass a wide range of services. These include:

• Local Services: Management of local amenities, parks, and recreational areas.
• Housing: Provision of housing assistance and support to eligible residents.
• Social Care: Delivery of social care services for vulnerable adults and children.
• Planning and Development: Regulation of land use, planning permissions, and building control.
• Waste Management: Collection and disposal of waste, recycling programs, and environmental protection.
• Transportation: Management of local transport networks and public transport services.
• Education: Collaboration with schools and educational institutions.
• Community Safety: Implementation of crime prevention strategies and community safety initiatives.

The council actively engages with residents through various channels, including public consultations, online forums, and community events. Its website offers detailed information about these initiatives and opportunities for participation.

User Feedback and Reputation

According to Google My Business, Trafford Council currently has 42 reviews. However, the average opinion is 1.8/5, indicating a mixed reception among users. While some individuals have reported positive experiences with specific services, a significant number have expressed dissatisfaction regarding overall responsiveness and communication. It's important to note that this average reflects a range of individual experiences and does not necessarily represent the council’s overall performance. Continued efforts to improve customer service and address resident concerns are crucial for enhancing the council’s reputation.

Further Information and Resources

The trafford.gov.uk website provides a wealth of information for residents and businesses. Users can:

• Access council documents and policies.
• Apply for services and permits.
• Report issues and concerns.
• Find contact information for specific departments.
• Stay informed about local news and events.

The council also maintains an active presence on social media platforms, providing updates and engaging with the community. For those requiring assistance, the phone number 1619122000 offers a direct line to council representatives. Visiting the physical location at Talbot Road allows for face-to-face interaction and access to support services.

👍 Reviews of Trafford Council

colin J.

1/5

you know that local government have a reputation for being crap, well its well deserved. Today I went to Trafford Council to try and get a copy of my marriage certificate and you can pay by card for the quick service bit if you want the standard service you have to do it online or if you pay in the council office there are only 2 payment options in 2025 - cheque or postal order, Yes, thats right! So they take a card payment for the quick turnaround but otherwise its a cheque. Why not stop this and sack the person whose job it is to take cheques to the bank and save some money, absolute clowns

Honest H.

1/5

Another overcrowded British car park, metal chaos with no parking spaces left. This country’s decline is stark—once a beacon of order, now a mess of congestion and decay.

Nico

1/5

I keep paying my council tax only to live in a dirty dump with overflowing bins and dirty roads. They should take fly-tipping more seriously and try to identify the culprits

Oliver B.

1/5

Impossible to get hold of. I've called 10 times about my council tax. In every single time it says every advisor is busy and hangs up

abdulwali S.

1/5

Unprofessional Conduct and Lack of Assistance from Local Council Housing Officers. I am writing to express my deep disappointment with the recent interactions I have had with our local council housing officers. As a resident who sought assistance, I expected professional and respectful treatment, but my experience was quite the opposite Unprofessional Behavior and Breach of Privacy Firstly, it is disheartening to report that the housing officers made inappropriate comments regarding my private life. Such behavior is entirely unprofessional and a clear violation of confidentiality. Residents seek help with the expectation that their personal circumstances will be handled with discretion and respect, not discussed or judged by those in positions of authority. Lack of Assistance and Neglect of Duty Moreover, the assistance I received was severely lacking. Despite presenting a legitimate need for housing support, the officers were unresponsive and seemed indifferent to my situation. It appeared as though they were not fully committed to fulfilling their responsibilities. This neglect not only exacerbates the difficulties faced by residents but also undermines trust in the council’s ability to provide essential In conclusion, the unprofessional conduct and lack of proper assistance from the housing officers are unacceptable. I urge the local council to address these issues promptly, ensuring that all residents are treated with the respect and support they deserve. Proper training and a review of current practices might be necessary to prevent such incidents in the future. I hope this review serves as constructive feedback, prompting improvements in the way housing officers interact with and support the community.

BPG I.

3/5

They did very good job, thanks, Quick response, their sub contractor work very good

Subhan A.

1/5

Disgraceful council! Not a toss given about residents in m32. Started new road works after 30 years of paying council tax this is all they have to show the area? Terrible. Causing congestion and blocking us from parking on our road because they want to add bicycle lanes? Probably 2 cyclists go down great stone road everyday. FIX UP. STOP ROBBING THE PEOPLE!

Stephanie M.

1/5

Just more than doubled my council tax bill with no notice. I’ve applied since for the single occupant discount again… I’ve been waiting for over a month and changing for a response but they still keep taking more than double. It’s a one bed apartment yet I’m currently paying more than my parents do for the two bed which the two of them occupy! Absolutely useless!!!